When you purchase a book from Cozy Mystery Shop, your books will be delivered based on the type of book you purchased (example: ebook vs audiobook vs Large print paperback book).


Ebooks and Audiobooks:

If you purchased an ebook or audiobook, we use BookFunnel for delivery. What this means is that you'll receive an email via BookFunnel with a link to download your purchase. It will be seamless and delivered nearly instantly.

NOTE: If you have a problem, please check your SHOPIFY email address, as this is the address that will be used. BookFunnel generally has an email to you within five minutes. If you don't see it, please check your spam or promotions folder, as each email provider is different.

Large Print Books (Paperback books):

Your large print books will be delivered by BookVault. This is the company that both prints and ships your purchase. 

For your print book to be delivered, we will need your name and complete shipping address. If you receive a damaged book, we will happily replace it. You must notify us within 30 days. Because this is a different service than a digital product, shipping will require extra time. These time will be noted during checkout, based on chosen shipping methods.